Firm Riding Crest of Communication Technologies' Growth
- The Telegraph, May 2010


Communication Techologies Mean Big Business

BETHALTO - With multimillion dollar sales, R.F. Technologies Inc. is an industry leader in surveillance and drive-through communication systems.

Founded in 1989, the company is expanding its product lines, all of which are built to order on-site in Bethalto and carry with them lifetime free technical support.

"Our main focus is commercial," said Randy Harter, digital surveillance manager. "We're a national company serving all of North America with the largest independent repair center in the country."

The company offers three surveillance systems that can be tailored to meet the needs of the consumer, ranging from homeowners to large businesses. This division aptly is named Big Dog Surveillance.

"Our systems are easy to install and people can do it themselves," he said. "Think of the system as a computer with cameras connected to it."

The systems are modular, which allow for the addition of more cameras if needed. Clients sometimes incorporate cameras that are not hooked up to extend perception of coverage. Depending on the situation, cameras can be installed inside, outside or in both areas.

For people who wish to check on a property off-site, they can log on for remote control access. The cameras are meant to be viewed by the public, serving as a deterrent to problems such as theft, vandalism, loss prevention and false insurance claims.

Harter stressed that their systems are not intended to serve as burglar alarms.

"We advise clients on system use and placement," said Michelle Greenwood, creative director. "Sometimes the most obvious place to put a camera is not the best spot for it."

In respecting a customer's budget, Greenwood said they need to consider the objectives for installing the system and that each situation is different.

"We tell customers to think of it as an insurance policy," she said.

This division dovetails with the company's other main line of business - drive-through communications systems, including point-of-sale hardware, for quick-service restaurants.

The company is committed to production quality as well as delivering prompt parts and service attention in both business sectors.

With a satellite office in Chicago, the company has 54 employees, including 20 technicians. Recognizing the importance of offering competitive pricing, the company offers to meet or beat competitors' prices by 10 percent.

The company's headquarters are located at 524 S. Prairie Road in Bethalto. For more information on products, call customer service at (800) 598-2370 or visit www.rftechno.com.