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Equipment Repair Survey
Timer Model:
Upon re-installing your timer, did you have any problems with power or detection points?
Yes
No
If you have a software license, were you able to connect and pul reports?
Yes
No
Is the timer keeping accurate times?
Yes
No
Does the timer display the correct date and time?
Yes
No
Are your store hours correct?
Yes
No
When vital parts of the timer are replaced, it is sometimes necessary to adjust the parameters. Was technical support or manuals made available to assist you with this process?
Yes
No
Did you re-install the timer yourself, or was it re-installed by a drive-thru service provider?
Self
Professional
Did you understand all of the invoice charges for the timer repair?
Yes
No
Please Rate Your Overall Experience
Excellent
Good
Fair
Poor
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