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order confirmation
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AccuVIEW is a cost-effective solution developed by Texas Digital to improve your drive-thru performance. Texas Digital is the leader in order confirmation display technology with more than 19,000 units installed worldwide. The following information, gathered with the help of independent operators, illustrates the return on investment to justify your AccuVIEW purchase.

Order Accuracy

According to QSR Magazine’s October, 2006 Drive-Thru Study, order accuracy is considered “very important” by more respondents (86%) than any other factor. The error tarnishes the experience for the customer and the restaurant’s overall image. Additionally, the wasted food costs the restaurant money.

Example:

2 errors eliminated per day x $2 wasted food costs = $4 per day x 365 days a year $1,460 per year

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Targeted Marketing and Suggestive Selling

Research indicates 10% of drive-thru customers make purchase decisions based on items promoted at the drive-thru.

Example:

240 cars in drive-thru per day x 10% = 24 cars per day x $2 incremental purchase = $48 additional revenue per day x 365 days a year = $17,520 x 30% margin $5,256 per year

Speed-of-Service

Time is saved by reducing the need to repeat orders and re-ring misunderstood information. According to QSR Magazine’s October 2005 issue, stores with an order confirmation solution process orders between 15 and 50 seconds faster. Improved speed of services leads to additional cars in your drive-thru.

Example:

4 additional cars per day x $6 average check = $24 incremental revenue a day x 365 days per year = $8,760 x 30% margin $2,628 per year

Reduced Theft

Displaying order information directly to customers is a security measure that ensures cash integrity. Reducing theft by as little as 0.5% per year can produce significant savings.

Example:

$1,200,00 annual gross sales x 60% drive-thru = $720,000 x 0.5% theft reduction $3,600 per year

Summary

Minimizing potential problems while maximizing drive-thru performance, Texas Digital’s AccuVIEW Order Confirmation Display offers a quick Return on Investment.

Example:

$5,000 unit cost ÷ $12,944 impact/return x .386 x 12 months

Payback in 4.6 months!

 
delphi

Drive-thru order errors can eat your profits and leave a bad taste in a customer's mouth. Delphi Order Confirmation Displays solve this problem by confirming what your customers are ordering as they place their order. Customers see a running total of their order, enabling them to know how much they can spend as they order.

Available in 15 inch size, Delphi Order Confirmation Systems deliver the drive-thru improvements and user-friendly features that have made them the preferred order confirmation systems of nationwide chains such as McDonald's, Jack-in-the-Box, Wendy's, Taco Bell, KFC, Carl's Jr., and Hardee's.

  • Sealed, rugged, self-contained, and vandal-resistant.
  • Ready to run "out of the box" and virtually maintenance-free.
  • User-configurable and customizable for day part-based promotions and suggestive sells.
  • Multiple language support, video and audio capable.
  • Completely and easily upgradeable which minimizes obsolescence.
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Delphi's large 15" diagonal sunlight-readable color LCD is capable of showing both high-resolution text and graphics simultaneously. It provides an instant visual order feedback to customers as well as high-resolution graphics that deliver your promotions, special offers, and suggestive-sell opportunities.

This advanced system supports multi-language, audio, and full-motion video capabilities. The LCD is typically housed in a speaker post mount.

   

HyperView®
The Order Confirmation Solution That Helps Increase Revenue

Do you have great order accuracy?

How is your speed of service?

Do you want to increase your revenue through cross-selling and up-selling?

Would you like to enhance your customers' drive-thru experience?

HyperView has the Answers!
HyperView is designed to help keep your crew from making mistakes. It relies on LCD graphics, easily readable in sunlight or other conditions, which let your customers confirm their own orders. At the same time, it guides customers toward cross-selling and up-selling opportunities which lead to increased revenues.

HyperView is a rugged system that's virtually impervious to weather. The controller remains protected inside your store. It's NEMA-rated and has an extended life span. A totally new, patented technology is rated at 100,000 hours and is designed to greatly extend the unit's service lifetime.

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Here's what your customers think:*

* Order accuracy is important - 80% *
* Speed-of-service is important - 70%*
* Your drive-thru should be more accurate than fast - 68%*
* An order confirmation board is important - 61%*

As many as 15% of your customers will stop going to a restaurant because of just one bad experience! HyperView will enable you to enhance your customers' drive-thru experience, and improve your bottom line! *according to the 2007 QSR Magazine Drive-thru Study. Why

The NEMA IV rated enclosure is not affected by weather, dirt, or dust

Patented backlight technology rated for 100,000 hours. (Industry standard is from 20,000-50,000 hours, making HyperView more than twice as reliable!)

The computer resides inside your store, not outside in the pedestal (where it would be exposed to heat/cold cycles), enhancing both reliability and the life of the product

Installation is easy – all you need is a CAT5 connection!

Network accessibility means it's easy to update all locations – by store, region, or market – from a single location!

 

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